Privacy Policy

At SHANGRI-LA Properties, we are committed to protecting the privacy of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our vacation property management services or interact with our website.

Information We Collect

Personal Information
We may collect personal information such as your name, email address, phone number, and billing information when you sign up for our services or communicate with us.

Property Information
We collect details about your vacation property, including its location, amenities, and rental history, to effectively manage and market your property.

Guest Information
When guests book your property, we may collect information such as their names, contact details, and payment information to facilitate their stay.

How We Use Your Information

Provide Services
We use your personal information to manage your vacation property effectively, process bookings, and communicate with you regarding property management matters.

Marketing
With your consent, we may use your information to send promotional materials, special offers, and newsletters related to our services.

Improve Services
We may analyze user data to enhance our services, website functionality, and customer experience.

Information Sharing

Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, maintenance contractors, and marketing agencies.

Legal Compliance
We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices
You can choose not to provide certain personal information, but it may limit your ability to use certain features of our services. You have the right to opt out of receiving marketing communications from us at any time.

Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our website.

Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at (direct the, to contact us page).

By using our vacation property management services or interacting with our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

SHANGRI-LA Properties reserves the right to modify or amend this Privacy Policy at any time. Please review it periodically for updates.

Thank you for entrusting us with the management of your vacation property.