Guests are entitled to cancel their reservation within a specified time frame to receive a refund or avoid cancellation fees.
The refund amount and eligibility for a refund depend on when the cancellation is made.
Our cancellation policy offers multiple options, such as:
Full Refund: For cancellations made within [X] days before the check-in date.
Partial Refund: For cancellations made within [Y] days before the check-in date.
No Refund: For cancellations made within [Z] days of the check-in date or for no-shows.
We understand that unforeseen circumstances may arise, and in such cases, we may consider exceptions to our standard cancellation policy. Guests are encouraged to contact us in case of exceptional situations.
Guests who wish to modify their reservation dates or extend their stay are subject to availability and any rate differences.
Refunds, if applicable, will be processed within [X] business days after the cancellation date.
Any service fees, taxes, or additional charges incurred during the reservation are not eligible for a refund.
Guests should contact us as soon as possible to request a cancellation and initiate the refund process.